Knowledgebase
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Categories
 Billing & Accounts (5)Payment method information, paying invoices & your account |
Game Servers (7) Common questions & troubleshooting tips for your GatewayGaming game server |
General Information (5) Answers to your general questions concerning our services and how we work |
Most Popular Articles
 I've ordered, what happens next?First off, thank you for your order! The following services are setup instantly when your payment clears: Ventrilo TeamSpeak2 ValueServers... Views: 422 |
| How do I cancel a service? You can request a cancellation at any time via your client area (https://www.gatewaygaming.co.uk/clients) - under your services section of the... Views: 271 |
| I'm missing something from my order? We often send out seperate e-mails for each service, so ensure you have a good look at your e-mail inbox for multiple e-mails. If you still cannot... Views: 234 |
| Important e-mail addresses you should add to your 'allowed' list If you own a free e-mail service such as Hotmail or GMail (Google mail) then you may need to add the following e-mail addresses to your 'allowed'... Views: 220 |
| How long before my due date am I invoiced? We invoice all customers 5 days before their renewal date - customers paying via bank transfer or post should pay shortly after the invoice has... Views: 208 |
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