Contact
Check out our live website help at the top right of the screen, if it's online - you can get straight through to one of our support and sales team! If it's offline, try an alternative method below.
Windows Live Messenger Support & Sales
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Simply add This e-mail address is being protected from spambots. You need JavaScript enabled to view it to your MSN/Windows Live Messenger contact list to talk to one of our support and sales representatives. Please do not contact us via MSN for sponsorship requests. |
E-Mail Technical & Sales Advice
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Responsive technical and sales advice via e-mail, all e-mails answered within three hours - sponsorship applications may take up to 48 hours due to team analysis. Sales E-Mail Address:
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
(sponsorship applications here please) |
Support Ticket System
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Suitable for general support and billing enquiries, please use our internal secure support ticket system here: https://www.gatewaygaming.co.uk/clients/ - this system is also connected to our This e-mail address is being protected from spambots. You need JavaScript enabled to view it e-mail address. System is open to public enquiries also. Please do not submit sponsorship applications here. |
Telephone Support
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You can call us on 0208 144 9315 for all emergency technical enquiries and general sales. This line is open from 09:00 am to 21:30 pm, 7 days a week. If your call is not answered, please ensure that you leave a message with your name, number and your enquiry and we'll be sure to phone you back promptly. |
Internet Relay Chat (IRC) Support
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You can contact us via our IRC channel on Quakenet - #gwgaming Please only speak to operators of the channel, we can only stress that you do not provide confidential information via this support method as it is not a secure chat medium. This is for general sales and support enquiries, billing enquiries should be handled via a more secure support medium. |
